….. “Customs must do two things at the same time: facilitate legitimate trade and protect society by stopping harmful, illegal, or non-compliant goods from entering or leaving our country,” – ERS Commissioner General
BY MBONGENI NDLELA
MANANGA- Mananga Border Post today stood as a powerful symbol of Eswatini’s frontline defence as the Eswatini Revenue Service (ERS) commemorated International Customs Day 2026, reaffirming the country’s commitment to safeguarding society through vigilance, professionalism, and collaboration.
Addressing stakeholders, Customs officials, business leaders, and the media, Commissioner General Brightwell Nkambule said hosting the event at Mananga Border Post was both symbolic and strategic. He described the border as one of ERS’ top-performing entry points, noting that its exceptional service standards reflect the discipline and pride of officers who serve there.
“We are excited to celebrate International Customs Day with the very people this day is meant to honour – our Customs officials, who serve on the front line every day,” Nkambule said.
Held under the global theme “Customs Protecting Society through Vigilance and Commitment,” the commemoration highlighted how the role of Customs has evolved beyond revenue collection into a critical pillar of national security, public health, environmental protection, and economic stability.
Nkambule explained that while facilitating trade remains essential for economic growth, Customs must simultaneously prevent the movement of dangerous and illegal goods.
“Legitimate trade is trade that complies with national laws and standards. Those laws exist to protect our people, our economy, and our environment,” he said.
He outlined several strategic reforms implemented by ERS, including the use of smarter digital clearance systems that allow partner regulatory agencies to manage import permits directly through Customs platforms.
The Commissioner General also highlighted the adoption of the World Customs Organization Performance Measurement Mechanism, which now allows ERS to measure impact beyond revenue and clearance speed.
“We are measuring what matters. Our focus now includes enforcement, security, and the real outcomes of protecting society,” Nkambule said.
Earlier, delivering welcome remarks, ERS Director for Customs Technical Precious Chauya said hosting the commemoration at the border reinforced where Customs’ responsibility truly begins.
“It is at these points of entry where Customs is strategically positioned to ensure compliance and prevent the misuse of cross-border trade and supply chains,” Chauya said.
She warned that illicit trade poses risks far beyond unfair competition, threatening livelihoods, public health, and the environment.
“Through our vigilance and commitment, the livelihoods of Emaswati will be enhanced as they enjoy safe products, trusted trade systems, and a protected environment,” she said.
As the 2026 International Customs Day celebrations concluded, ERS leadership emphasized that vigilance and commitment must extend beyond a single day into daily operations at all border posts.
“Today is the launch of the theme, but the commitment must last the full year,” Nkambule said. “Vigilance and commitment must show up in our daily decisions, our discipline in applying the law, and our service to the public.”
