BY MFANUFIKILE KHATHWANE
EZULWINI- FNB Eswatini has kept most of its business banking fees unchanged for the 2026/2027 financial year, despite rising business and operational costs in recent months.
The bank published its pricing for FY27 on 1 July, headlined by over 100 free services, and retaining 62% of its pricing lines unchanged across personal and business customers. For its business customers, the bank has adopted a customer-centric approach to its annual pricing review by keeping key pricing lines unchanged, including Merchant Services fees.
As a result, business customers will continue to benefit from the same rates for renting and using the bank’s Speedpoint devices. According to Chantell Littler, Executive Head of Commercial Banking, this decision reflects the bank’s commitment to supporting business growth through safe, convenient, and affordable payment solutions.
“As the preferred banking partner for Small and Medium Enterprises (SMEs) in Eswatini, we understand the importance of providing businesses with convenient and cost-effective ways to accept payments.
By maintaining all Merchant Services fees at their current levels, we are helping SMEs manage their operating costs while enabling them to focus on growth and expansion in the new financial year. We remain committed to empowering businesses with solutions that support their long-term success and financial sustainability,” said Littler.
Beyond pricing, Littler says the bank is doubling down on its commitment to helping businesses grow in Eswatini, particularly SMEs. “We are pleased that we are now entering the final stages of the Entrepreneur of the Year Awards (EYA) 2026. This is one of the many platforms through which we intentionally invest in local SMEs and I am excited about some of the new and exciting changes we will be bringing to further elevate that support for SMEs this year,” she added.
The bank has also kept its Foreign Currency Transfer costs unchanged. Ncamiso Dlamini, Executive Head of Corporate and Investment Banking (CIB) at FNB says this move is one of the bank’s responses to an increasingly volatile world of doing business. “In these volatile times, we understand how crucial it is for our clients to have a trusted partner that can help them navigate an increasingly complex global trade environment,” he said.
In March this year, the bank brought together industry leaders, clients, regulators, and economists for what was a first-of-its-kind Forex and Trade Solutions Seminar under the theme “Beyond Volatility: Strategic Forex and Trade Solutions for a Fragmenting World,” aimed at exploring how businesses can adapt to shifting global dynamics.
(Courtesy Pic)
#FNBEswatini #BusinessBanking #SMEs #EswatiniBusiness #Banking #BusinessGrowth #FinancialServices #MerchantServices #CostOfDoingBusiness #EswatiniEconomy
