By Tlalane Dlamini
EZULWINI – This morning marked the highly anticipated launch of the second edition of the MoMo Xperience, a pivotal event signaling MTN Fintech’s unwavering commitment to expanding financial inclusion across the Kingdom of Eswatini. The atmosphere at the launch at MTN Golf Park was charged with anticipation as CEO Sam Shongwe delivered an insightful keynote address, outlining the company’s vision and progress.
Shongwe began by reflecting on the resounding success of the inaugural Cashless Festival held in Malkerns during June 2024. He underscored the transformative power of technology, highlighting how the festival vividly demonstrated the potential of digital payments to fuel enterprise, nurture creativity, and seamlessly integrate into the fabric of daily life. This achievement, he emphasised, reinforced the fundamental belief that true financial inclusion is a collaborative endeavor, thriving on the synergy between policymakers, entrepreneurs, creatives, and fintech innovators. The CEO lauded this vital collaboration as the key to unlocking new pathways for growth, trust, and opportunity within Eswatini.
The Ministry of Sports, Culture, and Youth Affairs received significant recognition for their crucial role in fostering an environment conducive to innovation. Shongwe acknowledged their leadership in enabling initiatives like MoMo to make a tangible difference, particularly among Eswatini’s youth. MTN Fintech proudly presented itself as a responsible partner, actively driving these inclusive, technology-led advancements.
Addressing the critical aspect of security in an increasingly digital landscape, CEO Shongwe reassured the audience that it remains the bedrock of all MTN Fintech operations. He detailed the substantial investments in cutting edge fraud detection systems, comprehensive user education programs, and robust safety protocols. The unwavering commitment to close collaboration with security experts ensures that every MoMo transaction is not only user-friendly but also rigorously protected, thereby bolstering user confidence in the platform.
The core mission of MTN Fintech is to broaden access to meaningful financial services was powerfully reiterated through compelling statistics. With a robust base of over 500,000 active subscribers and an extensive network of more than 13,000 agents spanning Eswatini, MoMo has transcended its role as a mere product. It has become an essential lifeline, empowering the unbanked, informal traders, and formal entrepreneurs by providing access to crucial services such as savings, lending, and seamless payments within a dynamic, real-time ecosystem.
Recognising the profound and multifaceted influence of arts and culture on Eswatini’s national identity and economic landscape, CEO Shongwe proudly affirmed MTN Fintech’s dedication to supporting the creative sector. By providing secure and efficient digital tools, MoMo empowers artists and cultural entrepreneurs to conduct transactions safely and expand their reach to wider audiences, thereby actively contributing to the growth and vibrancy of this vital sector.
Shongwe’s closing words resonated with a strong sense of shared purpose, urging all stakeholders to continue moving forward with intention and an unwavering commitment to inclusivity, ensuring that the transformative benefits of digital finance reach every corner of the Kingdom of Eswatini. This morning’s MoMo Xperience launch stands as a powerful testament to MTN Fintech’s resolute dedication to shaping a brighter, more financially empowered future for Eswatini.
