DIGITAL TRANSFORMATION SPEEDS UP CUSTOMER SERVICE AT EEC

By Mbongeni Ndlela MBABANE  – The Eswatini Electricity Company (EEC) is embracing digital technology to improve operational efficiency and customer experience, Managing Director Ernest Mkhonta told journalists at a media breakfast meeting. At the heart of this transformation is the digitization of the head office’s service processes, which has significantly reduced turnaround times for customer […]

Continue Reading

RURAL ELECTRIFICATION NEARS 90% THROUGH GOVERNMENT–EEC PARTNERSHIP

BY MBONGENI NDLELA MBABANE – Eswatini is on the brink of achieving near-universal electricity access, thanks to sustained collaboration between the government and the Eswatini Electricity Company (EEC). During a media breakfast meeting, Managing Director Ernest Mkhonta reported that official access stands at 88%, with unofficial estimates close to 90%. This progress is driven by […]

Continue Reading

EEC FACES E200 MILLION LOSS AMID RISING COSTS

BY MBONGENI NDLELA MBABANE – Despite ambitious infrastructure and renewable projects, EEC’s financial outlook is under pressure, Managing Director Ernest Mkhonta told media stakeholders. The main culprit: rising electricity import costs outpacing tariff adjustments. Mkhonta revealed that in the financial year ending March 2024, EEC faced a projected E200 million loss in operating profit, eroding […]

Continue Reading

GEOTHERMAL DISCOVERY POSITIONS ESWATINI AS A RENEWABLE ENERGY PIONEER

By Mbongeni Ndlela MBABANE – Eswatini’s renewable energy ambitions have received a major boost with the discovery of significant geothermal potential, revealed by Eswatini Electricity Company (EEC) Managing Director Ernest Mkhonta during a media stakeholder breakfast meeting. The breakthrough follows a geoscientific study conducted between September and December 2024, which confirmed 40–80 MW of viable […]

Continue Reading

EEC’S EXPANSIVE INFRASTRUCTURE PROJECTS TO BOOST RELIABILITY

BY MBONGENI NDLELA MBABANE – The Eswatini Electricity Company (EEC) is making strategic strides to enhance electricity reliability and drive economic growth through major infrastructure projects. Speaking during a media stakeholder breakfast meeting at Hilton Garden Inn, EEC Managing Director Ernest Mkhonta underscored the company’s commitment to being a “major player in the electricity industry […]

Continue Reading