BY TANDZILE DLAMINI
MBABANE–FNB Eswatini has doubled its Fuel Cash Back Rewards from 18 May to August 2026, aiming to help customers cope with rising fuel costs and ease transport related expenses.
The initiative, announced on 18 May 2026, allows customers who use FNB cards to purchase fuel to earn double the usual cashback monthly, a direct incentive aimed at reducing the net cost burden for motorists during a period of heightened economic strain.
Rather than reacting to the fuel price environment alone, the bank is positioning the intervention as part of a broader customer support strategy built around practical financial relief.
FNB Eswatini’s Executive Head of Retail, Dr Mncedzi Ngomane, said the bank recognises the pressure that fuel costs continue to place on households and individuals across the country.
“As a bank, we recognise the economic pressures that rising fuel costs are placing on households and individuals across Eswatini. While we are also impacted, we believe we have a role to play in supporting our customers as they navigate these challenging times. As per our promise, Sitintile Eswatini futsi asiyindzawo, we will continue to invest in solutions that bring meaningful and sustainable help to our customers and Eswatini,” Ngomane said.
The cashback adjustment builds on an existing rewards structure that has already seen significant uptake. Earlier in the year, FNB Eswatini reported returning more than E1.5 million in fuel cashback rewards during 2025, benefiting over 35 000 customers, underscoring the scale of participation in the programme.
FNB Eswatini, part of the FirstRand Group and one of the country’s major financial institutions, continues to expand its rewards driven banking approach as competition in the retail banking sector increasingly shifts toward customer value and everyday cost relief.
By doubling cashback rather than introducing a new product, the bank is reinforcing an established system that directly rewards transactional behaviour, particularly in essential spending categories such as fuel.
The adjustment is set to run for a three month period, positioning the bank’s intervention as a short term cushion while broader economic conditions continue to evolve.
(Courtesy Pic)
