BY MBONO MDLULI
EZULWINI – FNB Eswatini has been certified as a Top Employer in Eswatini and the whole of Africa for 2025 by the Top Employers Institute.
This was revealed during the bank’s Annual Financial Results presentation on Thursday, September 11, 2025. The Top Employers Institute is a global firm based in the Netherlands that certifies organisations around the world on human resources (HR) strategies and working conditions for employees. The Top Employer certification is awarded to organisations that meet the highest international standards in human resources practices. The evaluation process covers critical areas such as People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing, Diversity and Inclusion, and Leadership Development.
Explaining the significance of this recognition, Veronica Ntshalintshali, Chief People Officer at FNB Eswatini said the bank was committed to delivering value to its employees. “We are committed to being a leading employer not only in Eswatini but across Africa and beyond. Our people matter to us, and over the past few months, we have worked tirelessly—guided by staff feedback—to address their concerns and strengthen our Employee Value Proposition for today and the future. I am absolutely delighted with this outcome and pleasantly surprised by how well we performed. We had hoped to achieve the Red Seal recognition at the national level, but to also secure the Blue Seal for regional excellence is an incredible achievement that speaks to the dedication of our teams and the strength of our people-first culture,” she said.
CEO Thokozani ‘TK’ Dlamini, meanwhile, paid tribute to the bank’s leadership structures. “FNB Eswatini is governed by a distinguished and diverse Board of Directors, whose collective expertise spans multiple industries and disciplines. Their depth of knowledge, strategic oversight, and commitment to sound governance underpin FNB Eswatini’s ability to deliver sustainable value to stakeholders while navigating an evolving business environment,” he said.
Dlamini also highlighted changes that had occurred over the last year within the bank’s Executive Management Team which now reflected a 50/50 gender representation. “In November last year, we welcomed Veronica Ntshalintshali as our new Chief People Officer, who has been entrusted with leading our human capital strategy and ensuring we continue to attract, develop, and retain the right talent for the business. We are also delighted to introduce our Chief Marketing Officer, Sibusile Dlamini who joined us in May and whose portfolio truly requires no introduction, as her valued contributions can be heard, seen, and felt across the business and by yourselves present here today. Lastly, we are proud to announce the appointment of Thandeka Dlamini as our new Chief Operating Officer effective 1 August 2025. Having previously served as Executive Head of Credit for seven years in our business, she now takes on this crucial role and, notably, becomes the first woman in the FNB Eswatini’s 30-year history to hold this position. This brings our Executive Management team to a balanced 50/50 gender split, an achievement that is truly commendable,” he added.
This year, FNB Eswatini celebrates 30 years of service in Eswatini having first opened its doors in 1995. Throughout its 30-year history, the bank has pioneered industry firsts such as Cellphone banking in 2007, eWallet in 2011, the FNB App in 2013 and Automated Teller Deposit (ADT) machines in 2017. “Now that’s real help,” the bank’s CEO ‘TK’ said in closing.
(Courtesy Pic)
